Privacy, copyright and trademarks

Who we are

This website is operated by AB Smart Services LLP (ТОО «AB Smart Services»), Republic of Kazakhstan, 050040, Almaty, Yermek Serkebayev Street 103/87, Bostandyk District. Contact: sales@absmartservices.com, +7 701 323 5313.

Privacy notice

What this site does not do

The public pages of this site set no cookies, run no analytics, and load no third-party scripts, fonts, maps or embeds. Nothing about your visit is recorded by us. Because nothing is collected, no consent banner is shown. The one cookie the site ever sets belongs to a signed-in account (below) and is strictly necessary for it.

The contact form

If you choose to send an enquiry through the contact form, the following data is processed:

• the details you type: first and last name, company, email address, country of operation, the topic you select, your message, and — only if you tick “Request a call back” — your phone number;
• the date and time of sending.

Purpose. To answer your enquiry. That is the only purpose.

How it is handled. The form is relayed by email to sales@absmartservices.com through a stateless script on our web server. The script receives the message, sends the email and forgets it: no copy is written to a database, file or log on the server. The message then exists only in the company’s mailbox at Microsoft 365, the same as an email you would send us directly.

Who receives it. The ABSS sales team. It is not shared with anyone else and is never sold.

Retention. Your enquiry is kept in our mail system for as long as needed to handle it and any follow-up business correspondence, and is deleted on request.

Your rights. You may ask us at any time what we hold about you, ask for it to be corrected, or ask for it to be deleted. Write to sales@absmartservices.com. We answer within a reasonable time and without charge.

Legal basis. The processing is carried out on the basis of your consent, given when you submit the form, and our legitimate interest in answering a business enquiry you have addressed to us. You may withdraw consent at any time by asking us to delete the enquiry.

Spam protection. The form uses a hidden field and a timing check instead of a third-party CAPTCHA, so no data leaves this site for that purpose.

Accounts

ABSS clients and the ABSS team can register an account to use the tools offered to them. For an account we store your name, email address, company, preferred language, a one-way hash of your password (never the password itself), the account’s status, and the dates it was created, confirmed, approved and last used. Client accounts are approved by ABSS staff.

Purpose. To let you sign in and use the tools of your account. Where. In a database on our web server in Kazakhstan; account emails are sent from our Microsoft 365 mailbox. Who sees it. ABSS staff who manage accounts. It is not shared with anyone else and is never sold.

The sign-in cookie. Signing in sets one first-party cookie, abss_session, that keeps you signed in. It holds a random identifier only, expires after 12 hours without use, and is deleted when you sign out. It is strictly necessary for the account, so no consent is asked for it.

Tools on our own subdomains. A tool that runs on its own subdomain of absmartservices.com, such as the well unloading simulator, receives the same cookie so that you stay signed in there. The tool’s server learns only your account number and whether you are an ABSS team member or a client — not your name or email address — and it runs in Kazakhstan.

Retention. An account is kept while it is in use. Ask sales@absmartservices.com and we delete it, with its data.

Server logs

Our hosting provider keeps ordinary web-server access logs (IP address, requested page, time, browser type) for security and troubleshooting, in accordance with its own retention practice. We do not use these logs for analytics.

Copyright

© 2026 AB Smart Services LLP. All rights reserved. Text, photographs, drawings and diagrams on this site are the property of AB Smart Services LLP unless stated otherwise and may not be reproduced without written permission. Specifications may be quoted in tender and evaluation documents with attribution to this site.

Trademarks

BoostFlow™ and PROBE™ are trademarks of AB Smart Services LLP. Other product and company names mentioned on this site, including client names and logos, are trademarks or registered trademarks of their respective owners and are used for identification only; their use does not imply endorsement.

Publications

SPE-230467-MS is cited on this site with reference to its publisher, the Society of Petroleum Engineers, which holds the copyright. The paper itself is not hosted here.

Changes to this notice

This notice is updated when the site’s processing changes. The current version is dated at the top of this page.